Payment and dispatch
Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world.
For countries outside the EU, we reserve the right to adjust the delivery prices depending on the size and weight of the packages.
We send DHL packages to other then EU countries using the Economy Service, which means that the delivery time may be longer than stated.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 6,99 € per order.
In case of deliveries to the German Islands, an island surcharge of 10,00 € is charged on the dispatch costs.
If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Forwarding costs and costs for bulky goods are communicated on request.
Bulky goods are marked as such in the item description.
Deliveries to foreign countries:
We calculate the shipping costs abroad as follows (except for bulky goods and freight forwarding):
See our shipping calculator in our online shop.
Unfortunately, we cannot provide exact information here, as this always depends on the VAT in the respective country.
Please note that the shipping service provider may charge you a fee for customs clearance.
The amount of these costs can vary. You may also have to pay import duties and import VAT.
Unfortunately, we have no influence on the amount of these amounts.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 14 days, for deliveries abroad within 5 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment by invoice
Payment on account is only possible for registered dealers.
The invoice amount is to be settled at the time of payment on invoice within 7 days.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world.
For countries outside the EU, we reserve the right to adjust the delivery prices depending on the size and weight of the packages.
We send DHL packages to other then EU countries using the Economy Service, which means that the delivery time may be longer than stated.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 6,99 € per order.
In case of deliveries to the German Islands, an island surcharge of 10,00 € is charged on the dispatch costs.
If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Forwarding costs and costs for bulky goods are communicated on request.
Bulky goods are marked as such in the item description.
Deliveries to foreign countries:
We calculate the shipping costs abroad as follows (except for bulky goods and freight forwarding):
See our shipping calculator in our online shop.
Unfortunately, we cannot provide exact information here, as this always depends on the VAT in the respective country.
Please note that the shipping service provider may charge you a fee for customs clearance.
The amount of these costs can vary. You may also have to pay import duties and import VAT.
Unfortunately, we have no influence on the amount of these amounts.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 14 days, for deliveries abroad within 5 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment by invoice
Further details on payment
Payment on account is only possible for registered dealers.
The invoice amount is to be settled at the time of payment on invoice within 7 days.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.